Reliable Truck Repair Services

Privacy Policy

Effective Date: 01/01/2026

LOC Performance LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile mechanic services.

1. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data
Personally identifiable information, such as your name, phone number, email address, service address/location, and vehicle information (make, model, year, VIN if provided), that you voluntarily provide when you:

• Request a quote or service
• Contact us by phone, text, or email
• Schedule an appointment

Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Access times and pages viewed

2. Use of Your Information

We use the information we collect for legitimate business purposes, including to:

• Provide, operate, and maintain our services
• Process service requests and transactions
• Communicate with you regarding appointments, updates, and customer support
• Improve our website, services, and customer experience
• Comply with legal obligations

3. Disclosure of Your Information

We do not sell or rent your personal information. We may share information in the following situations:

• Legal Compliance: If required to do so by law or in response to valid legal requests
• Business Protection: To protect our rights, property, or safety, or that of others
• Service Providers: With trusted third-party vendors who assist in operating our business (e.g., scheduling or payment processing), under confidentiality obligations

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. You may choose to disable cookies through your browser settings; however, this may affect website functionality.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of certain communications

To exercise these rights, please contact us using the information below.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.”

10. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

LOC Performance LLC
3116 Deaver Circle Hope Mill,

 NC 28343
(910-322-4700)
Locperformance0@gmail.com